AI at work · 2 MIN READ
What information can you share with AI at work?
Start with the information your organisation permits in the specific AI tool. Public or fictional material is often enough to test an idea.
Assess the material before uploading
A customer email may contain personal data, an internal price list may be confidential, and a file can include hidden comments. Open the document and identify what the task actually needs. Ask the tool owner or data protection lead if the policy is unclear. IMY’s guidance explains how GDPR applies when generative AI processes personal data.
Create practice material
To test whether AI can sort enquiries, write five fictional emails with different case types. Use made-up companies, amounts and dates. A fresh text is often enough for help with tone. Removing a name from a real email may be insufficient if other details identify the person.
Check the settings for your account
Two accounts in the same service may have different terms and settings. Check which workspace you are using, who can access the material and what is retained. An approved workspace still needs to be used for the purpose and information classes your organisation has approved.
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